Author: Paul Mercina, Director Product
Management, Park Place Technologies
Even the youngest IT pro has experienced
it. Maybe it was that first gray hair or the feeling of puzzlement when
confronted with the term hodl. Suddenly it’s clear that we, too, are getting
Today, cloud services providers (CSPs) are
facing their own signs of aging. The problems for maturing CSPs and their data
centre operations include:
Greater OEM variety within and between CSP data centres results in more
warranties to manage and a more fraught support process involving multiple
OEMs. It’s not the picture of efficiency or fast, effective problem response.
Lifecycle management issues. Aging hardware with increasing support costs can push CSPs to make
premature investments in new equipment, forgoing the full value and ROI
residing on the floor today. This can put a company at a competitive
Talent crunch. Data centre
complexity also complicates human resources, as it becomes more difficult to
attract and retain the full spectrum of expertise required.
Price pressures. A
commoditising CSP market combined with a talent shortage are working at
cross-purposes, pushing prices down but staffing costs up. CSPs are looking for
new solutions to trim spending so they can survive and grow.
Getting older should entail getting wiser.
For CSPs, smarter support decisions involving third party maintenance can be
the answer they’ve been looking for controlling data centre costs and sticking
around for another decade and more.