Unlocking customer value by quickly transforming into a digital business
Wed 15 July 2020 - 10:30
Business has been upended. Successful business models that have worked for decades have been put on pause or irreparably damaged overnight, while customer habits are changing rapidly to cope with a new environment. This puts an even greater emphasis on building resilience in your system and successfully adopting digital business models to prepare for customer’s needs in the future.
But how can you provide value to customers in this new environment? And how should you adapt to a digital business successfully? What should technology should you be using to underpin this?
Join Phil Scully, CIO of Costa Coffee to hear about this and more, while participating in a live session followed by Q&A with him on 15th July.
Creating the workplace of the future: How can you stay ahead as work dramatically changes?
Tues 4 August 2020 - 10:15
The way we work is changing. It’s going to be dramatic. But the workplace will still be there in some form, as remote working will never be able to replace face to face interaction. Those businesses who have many employees who don’t work behind a desk will also need to change the way they operate. The challenge is figuring out how this will work and preparing your organisation for it. What could the workplace of the future look like? Will we see it become just a meeting and training space, or will it be occupied for part of the week? How should organisations plan their technology and culture around this, ensuring they maximise productivity?
Join Ismail Amla, Chief Growth Officer at Capita in this live 30 minute session, where he will talk about this topic, sharing his insights on the office of the future. Ismail will also be answering your questions in a live Q&A as part of this session, giving you the chance to engage directly with an industry leader.
Check out the details of previous DTX Talks
Creating an effective digital culture in the short term: Where should you focus precious team energy, time and resources?’
Wed 1 July 2020 - 10:30
Digital transformation is not just about technology. It’s about culture. In fact this has been highlighted in recent market surveys as the number one obstacle holding up business transformation. Getting digital culture right is now more important than ever, particularly in the current volatile business environment with productivity, business operations and sales being effected at every turn.
The question at this stage is, where to focus your team’s time, energy and resources to ensure success over the coming months. What are the quick wins to make things easier? And what has been learnt over the past 3 months that we could apply to develop a successful digital culture over the coming years?
Join David Germain, Group and UK&I Chief Information Officer, RSA Insurance to hear about his experiences over the past months, where he sees the future of digital culture and submit your questions to him in a live Q&A
Implementing AI, Analytics and Automation ethically in a volatile business environment’
Thurs 2 July 2020 - 10:30
The argument for digital transformation has been won. We may therefore see increased use of Artificial Intelligence, automation, robotics and data analytics as businesses transition to a new environment where they quickly need advanced business intelligence or are pressured to automate some tasks using AI. This has its benefits, but how can you ensure rapid implementation of AI and advanced data analytics, is carried out effectively but also ethically? How can it be done fairly in a volatile business environment, where jobs are scarce?
Join Sir Nigel Shadbolt, Professor of Computer Science, Oxford University, Principal, Jesus College and Co-Founder, Open Data Institute, in this live 1-1 session where he’ll be talking about how businesses need to get this right to ensure the best outcomes for all stakeholders. Sir Nigel will also be answering your questions in a live Q&A.